Frequently asked questions

How do the plans work?

Every plan includes the API, custom domains and QR codes. CSV / XLS export, Google and Meta tracking, core plugins, click webhooks and the extra advertising connectors require Starter or above; email marketing drafts require Growth or above. Plans also differ in link allowances, teams, routing features and statistics history. Review current plans and limits.

What is in the free plan?

1,000 links, 6 custom domains and 50,000 tracked clicks a month. Custom domains are included on it, which is the part most platforms charge for.

What happens to my links if I stop paying?

They keep redirecting. The account drops to Free and the paid features stop, but nothing you have published breaks. Anything else would hold your audience hostage.

Can I use my own domain?

Yes, on every plan including Free. Connect it through your registrar and we write the DNS for you, or add two records by hand. SSL is issued automatically.

Can I move away later?

Yes, and we build assuming you might. Export every link and every click as CSV or XLSX whenever you like. Because the links are on your domain, moving providers is a DNS change, not a migration.

Do you count bot traffic?

We record it and label it. Every report separates humans from bots, including AI crawlers, so your numbers mean something.

How accurate is the location data?

Country is reliable. Region is good on fixed lines and softer on mobile networks. City is the softest of all, and a VPN defeats all three. The dashboard says which source produced each click's location rather than presenting a guess as a fact.

How long is my click data kept?

It depends on your plan, and on the platform retention policy this installation runs. Both are set out, with the actual numbers, in the privacy policy.

Is there an API?

Yes, on every plan, with SDKs, webhooks and an MCP server for AI assistants. See the documentation.